If you are experiencing the following, with Microsoft Outlook on a Windows computer:
– Outlook is reporting it is “disconnected”
– Outlook flashes a small window and the window disappears repeatedly
– Outlook displays the behavior as seen in the video below:
Take the following actions:
– Quit/close/exit Outlook and all other Microsoft Office applications; Word, Excel, Powerpoint, etc.
– Start Word, click Account, click Sign Out, click Yes/Sign Out
– Quit/close/exit Word
– Start Outlook, click Sign in, proceed with the sign-in process
After doing the sign out/sign in actions above Outlook should work as expected. If it does not work as expected, please try restarting your computer.